We had an issue with the bathroom in our original room. The staff, in particular a lady called J, moved us to another room however there were issues with this room as well. J then moved us to an apartment, for no extra cost. This room was lovely and looked over the leisure park, very pretty at night as it was all lit up. It was also peaceful as we were at the back of the property. Our first two rooms were at the front of the property and attracted traffic / bar noises during the day. Our room was very large and had cooking facilities. Special mention to J and also to Zac who also was very friendly and accommodating, ensuring our stay was comfortable. We would stay here again due to their wonderful customer service.
Kylie
2025年1月
We got a free upgrade when we arrived at the reception, so not sure how big the original studio room supposed to be but our room was very spacious! There was a proper lounge area, pantry area and proper dining area in the studio, and the studio was clean, well maintained and very comfortable. The apartment was next to the Cataract Gorge Reserve, and we went for a walk in the evening, it was really fun. Short drive to city centre and Woolies, it has everything you need for a pleasant stay.
Erina
2024年12月
the place was nice and clean, the bed was so comfortable, internet was good, bath room and shower area were a nice size, perfect size. check in and check out was nice and easy. was really great on the day of check in, was due to check in at 2pm, got a text at around 11: 40am stating that the room was available to check in now, that was great news and a lovely surprise as i was waiting in my car to check in at 2pm. fantastic service guys. 100% top marks.
Paul
2024年12月
The beds were very comfy and the apartment spacious. The shower was great with good quality shower gel, shampoo, conditioner dispensers and body moisturiser, soap and sanitiser dispensers in the bathroom. We loved the family size 2 drawer air fryer! Very good internet connection, easy access, great for a family.
Josiane
2024年12月
Location is excellent and the size of the room with cooking facilities.
Greta
2025年1月
We liked the apartment, and the little balcony. The location, between the waterfall and the Tamar river, was very pleasant
Clover362
2024年1月
Fantastic welcome from friendly, knowledgeable staff at arrival. Apartment was clean and had everything we could have needed for our stay, even hot plates in the kitchen nook along with the usual kettle, toaster, and microwave. The building is beautiful with lots of character and plenty of space for parking. Great location close to city centre but far enough away for peace and quiet. Penny royal adventures are right behind the apartments, featuring a waterfall, boat rides, gold panning, cliff walks, and zip lining. Restaurants and bar on site as well as an ice creamery and pizza place.
Malley
2024年3月
Very nice layout. Can walk to the park area. My family said food was expensive. The room was very quaint we finally worked the aircon going especially the key Pleasant staff. Followed through on our wake up call even though we left early I was very impressed about that. Now I’d be prepared to walk the steps I’d try to ask for help before I arrived. Very comfortable. Would come again.
Charmaine
2024年3月
The room is spacious and plenty of living space for a solo traveller. The check-in staff was friendly and clear in terms of providing direction to parking/ room location given it was at a different site to where I was staying. Despite what I have written on things that I didn't like, I was happy with my overnight stay in transit on my road trip.
Caren
2024年4月
I liked the oldly wordly look of the place from the outside. Clean room and comfortable bed.
Pearl
2024年3月